Official Kiss988 Documents

Privacy Policy Kiss988 – Malaysian Player Data Protection

Kiss988 takes your privacy seriously. This Policy transparently explains how we collect, use, store and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026
Never Sold Your data is never sold to third parties
256-bit SSL All data transmitted via bank-grade encryption
Right of Access You have the right to access, amend or delete your data
PDPA 2010 Comply with Malaysian data protection laws
Unsubscribe Unsubscribe from marketing at any time
Secure Storage Data stored on firewall-protected servers

Malaysia PDPA Compliance

The Kiss988 Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights as a local player are legally protected.

Data Not Sold

Kiss988 never sells, rents, or trades your personal data to any third party for marketing purposes without your explicit consent. Your privacy is not a commodity to us.

End-to-End Encryption

All information you submit to the Kiss988 platform — from login credentials to Touch 'n Go and DuitNow transactions — is protected by the same 256-bit SSL encryption used by banking institutions.

Your Data, Your Control

You have the full right to access, correct, transfer or request deletion of your personal data at any time through your account settings or by contacting our privacy team.

Secure & Protected Servers

The personal data and financial records of all Kiss988 members are stored on servers protected by multiple layers of security, including firewalls, intrusion detection and regular backups.

Flexible Marketing Preferences

You are free to choose the types of marketing communications you receive from Kiss988 — the latest slots promotions, Live Casino offers, or EPL Sports Betting updates — and unsubscribe at any time.


1 Introduction & Scope of Privacy Policy

This Privacy Policy ("Policy") is published by Kiss988 ("we", "Platform" or "Kiss988"), operating under the domain kiss988.my. This document clearly explains how we collect, process, store, disclose, and protect your personal data as a user of our online casino and Sports Betting platform.

This Policy applies to all individuals who access or use the Kiss988 website, register a member account, make deposits or withdrawals, use Live Casino services, table games, slots, Sports Betting on the Malaysia Super League or EPL, e-sports, badminton, and all other activities on our platform.

Kiss988 is committed to full compliance with Personal Data Protection Act 2010 (PDPA) Malaysia. By using the Kiss988 platform, you consent to the collection and processing of your personal data in accordance with the terms set out in this Policy.

Note: If you are under 18 years of age, you are not permitted to register for or use the Kiss988 platform, and we do not knowingly collect data from minors.

2 Personal Data We Collect

Kiss988 collects various categories of personal data from you as you interact with our platform. Below is a full breakdown of the types of data we collect and how they are collected:

Data Category Example Information How It's Collected
Personal Identity Full name, national ID number, date of birth, gender Registration form, KYC process
Contact Information Phone number, email address, residential address Account registration, profile updates
Financial Data Deposit methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history, account balance Deposits, withdrawals, payment processing
Game Data Betting history, games played, wins and losses, session duration In-platform activity
Technical Data IP address, device type, operating system, web browser, access logs Automatically collected during platform use
Cookie Data Session cookies, preference cookies, analytics cookies Automatically collected via your web browser

Remember: Kiss988 never stores eWallet PINs, online banking passwords, or full credit/debit card details. All financial transactions are processed through licensed payment gateways that comply with PCI-DSS standards.

3 How We Use Your Personal Data

Every piece of data we collect has a clear and legitimate purpose. Kiss988 uses your personal data for the following:

  • Account Management: Create and manage your member account, process your registration, and verify your identity through our KYC process.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, and handling withdrawals to your account securely and accurately.
  • Service Delivery: Gives you access to all games on the Kiss988 platform, including live baccarat, blackjack, roulette, video slots, poker, football betting and e-sports.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, duplicate account usage and platform abuse.
  • Legal Compliance: Meeting all applicable legal and regulatory obligations, including anti-money laundering (AML) and KYC requirements.
  • Customer Support: Supporting you via live chat, email and WhatsApp whenever you have technical issues or account enquiries.
  • Marketing Communications: Sending promotions, bonus offers, new game announcements and platform updates — subject to the communication preferences you have set.
  • Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate responsible gaming tools.
  • Platform Improvement: Analysing aggregated usage data to improve user experience, platform performance and game offerings.
4 Data Sharing with Third Parties

Kiss988 does not sell or trade your personal data. However, in certain limited situations, we may share your data with trusted third parties for platform operational purposes:

  • Payment Providers: Licensed payment gateways that process Touch 'n Go, GrabPay, DuitNow, FPX and other payment methods — only the minimum necessary data is shared.
  • Game Providers: Licensed game providers supplying Live Casino, slots and Sports Betting on the Kiss988 platform may receive the session data required for game functionality.
  • Legal Authorities: We will disclose the necessary data to Malaysian authorities when required by court order, legal investigation or regulatory compliance obligations.
  • Analytics Services: Analytics providers that help us understand platform usage patterns in aggregate and anonymised form — no individual data is disclosed.

All third parties working with Kiss988 are bound by strict data protection agreements and are required to comply with Malaysia's PDPA as well as equivalent international data security standards.

Our Commitment: Kiss988 does not share your personal data with advertisers, data brokers or any party unrelated to platform operations for third-party marketing purposes without your explicit consent.

5 Cookies & Tracking Technologies

Kiss988 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Preference Cookies: Saving your preferences such as language, display theme and game settings for a more personalised experience.
  • Analytics Cookies: Helps us understand how users interact with the Kiss988 platform so we can improve its functionality and content.
  • Marketing Cookies: Used to display relevant promotions based on your gaming interests — such as the latest slots offers or Malaysia Super League Sports Betting odds.

You can manage or delete cookies at any time through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the Kiss988 platform.

6 Data Security

Protecting your personal data is kiss988's highest priority. We implement multiple layers of technical and organisational security measures to keep your data safe at all times:

  • 256-bit SSL encryption for all data transmitted between your device and Kiss988's servers
  • Encryption of sensitive data at rest in our databases
  • Role-based access control — only authorised staff may access player personal data
  • Regular independent security audits to identify and address any vulnerabilities
  • 24/7 active intrusion detection system (IDS) and multi-layered firewall
  • Regular data backups and a tested disaster recovery plan
  • Data security awareness training for all Kiss988 staff who handle player data

Notice: While we take all reasonable measures, no system is 100% immune to cyber threats. In the event of a material data breach, Kiss988 will notify affected users in accordance with Malaysia's PDPA legal requirements.

7 Data Retention Period

Kiss988 retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required under applicable Malaysian law.

  • Active Account Data: Retained for as long as your Kiss988 account remains active.
  • Data After Account Closure: Core records are retained for 7 years following account closure for legal, tax and AML compliance purposes.
  • Financial Transaction Data: Retained for a minimum of 7 years in accordance with Malaysian financial regulations.
  • Access & Security Logs: Retained for 12 months for security and fraud investigation purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

8 Your Rights Under the PDPA

As a data subject under the Malaysian PDPA, you have the following rights regarding your personal data held by Kiss988:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request that we correct any inaccurate or incomplete data.
  • Right to Erasure: Requesting the deletion of your personal data in certain circumstances, subject to legal retention obligations.
  • Right to Object to Marketing: Withdraw consent to receive marketing communications at any time, without conditions.
  • Right to Restrict Processing: Requesting that we restrict the processing of your data under certain circumstances.
  • Right to Data Portability: Request your data in a machine-readable format for transfer to another platform.

To exercise any of the above rights, please submit a written request to privacy@kiss988.my. We will process your request within 21 working days as required under the PDPA.

Note: We may require identity verification before processing any request relating to your personal data to ensure the security of your information.

9 Links to External Websites

The Kiss988 platform may contain links to third-party websites or services in certain contexts, such as payment providers or game providers. Please note that Kiss988 has no control over the privacy practices of those third-party websites.

Once you click a link to an external site, Kiss988's Privacy Policy no longer applies. We encourage you to read the privacy policy of every website you visit. Kiss988 is not responsible for the content or privacy practices of any third-party website.

10 Changes to the Privacy Policy

Kiss988 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, current legal requirements or other operational reasons.

You will be notified of any material changes to this Policy via an in-platform notification or your registered email address at least 14 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the latest version.

Your continued use of the Kiss988 platform after any amendment to this Policy takes effect will be considered your acceptance of the updated Policy.

11 Contact Our Privacy Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or how Kiss988 handles your personal data, please contact our Data Protection Officer (DPO):

  • Privacy Email: privacy@kiss988.my
  • General Support Email: support@kiss988.my
  • Live Chat: Available 24/7 on the Kiss988 platform

We are committed to responding to all privacy-related enquiries within 3 working days and resolve complaints within 21 working days. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP).


Your Data Is Safe. Now Let's Play.

Kiss988 safeguards your privacy with the latest security technology and full Malaysia PDPA compliance. Create your account today, deposit a minimum of RM30 via Touch 'n Go or DuitNow, and enjoy a safe, fair, and responsible online casino experience.

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